How can we help?
How do I find a location?
San Francisco BottleBank sites are conveniently located throughout the city. You can find a list of sites on the Locations page or use the BottleBank app to sort by locations nearest to you.
How do I get an account and get bags?
You can sign up for an account online or through the BottleBank app.
Don’t have a smartphone? Sign up for an account at any BottleBank site with a kiosk and use a card to access cash at Our Planet Recycling.
Bags are available at any BottleBank drop site or at participating grocery stores.
What happens if there’s a problem with my bag?
Please allow 72 hours for your funds to be credited to your BottleBank account. If you believe your bag is missing or under-counted, please call 1-833-SF-BOTTL (833-732-6885), and our customer service team can quickly resolve the issue.
Call 1-833-SF-BOTTL (833-732-6885). Our customer service team can help!